Promotional Services Industry Veteran Joins Reno Type Team to Expand Customer Service Offerings
– New hire Rebecca Berger brings 26 years of printing and promotional service experience to the growing company –
RENO, Nev. – RenoType, a direct mail and printing services company, is hiring Rebecca Berger as their newest customer service representative. Berger holds a comprehensive background in promotional services and advertising and has managed more than 3,000 clients over her career spanning more than 25 years. Berger joins the team after Reno Type’s recent acquisition of CDMS, a full-service logistics, document management and promotional company headquartered in Sparks, Nevada.
“We are pleased to welcome Rebecca as an integral member of the Reno Type family” said Kurt Hoge, president of Reno Type. “She displays a genuine care for preserving and improving client relationships and is eager to develop new ones. We are excited for her to lend her expertise toward ensuring outcomes for Reno Type customers.”
Berger’s addition to the team comes at a time when the promotional services industry is working overtime to procure supplies in order to satisfy customer requests. Rebecca’s addition increases the customer service team to three, enabling Reno Type to continue excellent customer service in line with its recent growth.
Berger has lived in the Reno area for 30 years and has worked with locally based companies such as Swag | Blue Moon and Pacific States Communications. With a penchant for giving back, she has served as a volunteer chaplain at Northern Nevada Medical Center and as a Big Sister for Big Brothers Big Sisters of Northern Nevada.
“It’s been my principal concern to establish a sense of empathy and human connection through my years of interacting with customers,” said Berger. “I am committed to maintaining the strong foundation of trust and connection RenoType has with their clients by continuing to listen to their needs and expediting solutions.”
About Reno Type:
Reno Type (Reno Typographers) started in 1979 when Elmer Henkel installed a Mergenthaler VIP, the most advanced piece of typesetting equipment at that time in the world into his garage. It was the first company to install a digital printing press in the state of Nevada (the Agfa Chromapress, serial number 32) and, present day, is a full-service printing company, mailing house and promotional product consultancy. Reno Type prides itself on being community-centric and building a team of valued, experienced employees who are considered family. To learn more about Reno Type, visit www.renotype.com.
Rachael Reyes I The Gattuso Coalition
Kurt Hoge I Reno Type