In her role, Westerfield will be responsible for ensuring organizational compliance regarding the privacy and security of information created or maintained by the hospice. She will also ensure that a coordinated work effort between clinical services and other departments is maintained as it relates to quality and performance improvement, as well as overseeing compliance with private health plan rules and accreditation agencies including the Joint Commission. Her oversight includes ensuring that all operations conform to established standards, hospice policy, state and federal regulations, and industry compliance trends.
Prior to her new role, Westerfield was the vice president of compliance for Silverado Senior Living Holdings, where she oversaw the Ethics, Compliance and Quality Program for a $300 million at-home, hospice, memory care and skilled nursing company. She has 20 years of healthcare experience working with all provider and payor types. She earned her undergraduate degree from City University in Bellevue, WA and her master’s in Computer Information Systems from the University of Phoenix.
Most recently, Westerfield’s career has been focused on hospice and palliative care. The heart of compassion and the joy for living pulled her into serving those who serve our patients and their families. She uses the regulations and accreditation standards to protect and advocate on behalf of the patient, employee and organization.
Westerfield is bilingual in English and French and certified in Healthcare Compliance from the Health Care Compliance Association. She is also certified as an Information Privacy Professional and is Healthcare Information and Management Systems Society (HIMSS) certified.
About Nathan Adelson Hospice
Nathan Adelson Hospice, the trusted partner in hospice care and palliative medicine for 40 years, is the largest non-profit hospice in Southern Nevada, caring for an average of 400 hospice and palliative care patients daily. In 1978, Nathan Adelson Hospice began providing home care hospice service in Southern Nevada with the mission to offer patients and their loved ones with comprehensive end-of-life care and influence better care for all in the community. In 1983, Nathan Adelson Hospice opened an in-patient hospice in Las Vegas, and today the hospice is recognized as a national model for superior hospice care. The mission of the hospice is to be the Hospice of Choice, the Employer of Preference and a Training Center of Excellence for comprehensive end of life care. Its vision is simple: no one should end the journey of life alone, afraid or in pain.
The hospice is also home to The Center for Compassionate Care, a non-profit counseling agency providing individual, group and family counseling services to address grief, loss and issues related to surviving life-threatening illnesses. For more information, visit www.nah.org.