LAS VEGAS – Las Vegas is home to one of the nation’s top McDonald’s restaurant managers. Erica Morales recently received the Ray Kroc Award, an annual performance-based award that recognizes the top performing McDonald’s restaurant managers in the country. Named after McDonald’s Corporation founder Ray Kroc, the award was established fourteen years ago in 1999 to honor hardworking managers in both corporate owned and independently owned and operated restaurants – those who make Ray Kroc’s vision of excellence come to life in restaurants and for customers each day.
A select 142 managers were chosen this year to receive the Ray Kroc Award, an honor that comes with a cash prize, a Ray Kroc award trophy, ring and pin and a trip to Chicago for an awards gala in March hosted by McDonald’s USA President, Mike Andres.
Ray Kroc built the McDonald’s business on the belief that greatness can only be achieved through the dedication and support of a company’s people. The award was named after him based on his commitment to people and recognizing their contributions to the organization he helped establish. Each year, this prestigious award is given to the top 1 percent of U.S. general managers from both independently owned and operated and company owned restaurants to recognize their superior performance and achievement.
Morales manages the independently-owned McDonald’s restaurant located at 2513 E. Owens Ave in Las Vegas. Her two main goals are to deliver exceptional service and motivate her team to success. Morales strives to create an excellent experience for each customer who visits her store by providing great food and a fun, family-friendly environment that kids will look back on when they are adults.
“Erica being honored with the coveted Ray Kroc Award is a true testament to her unwavering commitment to excellence, building our business and taking care of our customers’ needs each and every day,” said Tim Thomas, McDonald’s Local Owner/Operator. “We are truly proud to have Erica as part of our McDonald’s family and commend her on this truly amazing accolade.”
Winners of the Ray Kroc Award run high performing and profitable restaurants that meet McDonald’s critical customer standards of Quality, Service and Cleanliness. They have strong business knowledge and achieve superior results in restaurant operations, people management and building the business. As a recognized leader in the restaurant, they develop a restaurant team focused on ensuring customers get a fast, accurate and friendly experience every visit.
McDonald’s owner/operators or regional staff nominate restaurant managers for the Ray Kroc Award to recognize their hard work, dedication and commitment to McDonald’s. From there, a selection committee of representatives from McDonald’s Operations, Training and Human Resources select the top 1 percent of General Managers for the Ray Kroc Award.
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to more than 27 million customers every day. Nearly 90 percent of McDonald’s 14,000 U.S. restaurants are independently owned and operated by businessmen and women. Customers can now log online for free at approximately 11,500 participating Wi-Fi enabled McDonald’s U.S. restaurants. For more information, visit www.mcdonalds.com, or follow us on Twitter @McDonalds and Facebook www.facebook.com/mcdonalds.