Vice President of Sales and Service
If you had to choose another profession, what would it be? Why?
Education…With my wife being a teacher I am able to see the positive influence she is able to have on her students. It is absolutely amazing to see the potential of some of these children when they are challenged and motivated to achieve something!
What business advice would you give someone just starting in your industry?
Making and selling a CNC machine is easy. It is the customer service after the sale that is the most important part of the transaction. It is very important that you are able to provide the highest level of service on the back end when the customer has questions or runs into issues.
What do you wish you would have learned at the beginning of your career?
Every customer is important. I am a true believer in the quote; “If we don’t take care of the customer, someone else will.” Every customer deserves your undivided attention.