President and Chief Operating Officer
Statewide
Number of Employees: 1,270
Years in Nevada: 6
Years with Company: 6
How did you get into your profession?
I took up a career in software and technology in December 1987, after more than three years as a general management consultant, because I thought my skills and aptitude suited software programming better. I joined Bally Technologies in March 2005 because of encouragement from Mr. Richard Haddrill (CEO of Bally), who I reported to during my previous life at Manhattan Associates in Atlanta, Georgia.
What do you like most and least about your industry?
I love the gaming industry because of the many wonderful people who work in it, its entertainment slant and fun elements, its various technology and competitive challenges which are very stimulating, our supportive customers and the world-class amazing Bally employees. The very small percentage of problem and compulsive gamblers is the only troubling aspect of this industry.
What business advice would you give someone just starting in your industry?
Please take your time and enjoy the learning curve. Once you are in, work hard and be innovative. This industry will reward good innovative solutions.
What is the biggest challenge your industry is facing?
The biggest challenge this industry faces is about maintaining and increasing the much overdue technology and casino floor investments, in spite of the economy and discretionary spending-related head winds.
What do you wish you would have learned at the beginning of your career?
I should trust my instincts and not second-guess myself too often.
If you were President, what problem or concern would address first?
Unnecessary government spending.
What was the toughest lesson you’ve learned in your career?
The toughest lesson my career has taught me is the need to sometimes stay very firm and say “no”, keeping in mind the long-term interests of our customers and our employees.