When Plaza Bank recently acquired SouthwestUSA Bank, it did more than help right the financial foundation of a truly exceptional bank. It found a like-minded institution with a shared vision offering industry expertise and personalized attention to its business customers.
These are the same principles on which Plaza Bank has based its activities in serving the Irvine, California region since its founding in 2005. In Las Vegas, Plaza Bank now gains a new family of customers with which to build relationships and successful business partnerships.
“We excel at serving our small business customers, and we don’t try to be everything to everybody,” stated Plaza Bank President Gene Galloway. “Our people can provide expert advice, sage counsel and individualized service to businesses, which large multi-branch banks simply cannot deliver.”
As a community bank, Plaza is very similar to a small business. Executives wear many hats to ensure that clients receive the services they need and gain access to the banking experts that can help them the most. In fact, customers will find that many executives at Plaza Bank list their cell phone numbers on their business cards and are available before the bank opens and after the bank closes each day.
Plaza Bank offers full service banking, online account management, remote deposit and quick loan decisions, complemented by a stated mission to exceed the customer’s expectations.
“In our role, we are a consulting partner to our business partners. We help them navigate challenges and respond quickly to opportunities because we know our clients so intimately,” stated Plaza Bank CEO Terry Robinson.
A typical Plaza Bank customer operates a traditional small to medium size business in manufacturing, distributing, wholesaling or other professional trade – and has individual needs and goals.
“We understand the uniqueness of every business and the trust that is required in a business banking relationship. We make it our job to regularly visit our clients at their place of business and respond quickly to their phone calls. With Plaza Bank, our customers always have access to the top level of management,” Galloway stated.
Plaza Bank President Gene Galloway and CEO Terry Robinson have nearly sixty years of combined experience in banking. Prior to arriving at Plaza Bank, Galloway was corporate executive vice president and chief of retail and community banking for Sanwa Bank and regional vice president for the Santa Monica region of Crocker National Bank.
Robinson has 30 years experience as a senior executive in community banking, serving as president & chief executive officer of The Vintage Bank and parent North Bay Bancorp (based in Napa, California), for 19 years and as executive vice president and director for the American Bank of Commerce in Boise, Idaho.
The duo has been working together since 2009, and they have positioned Plaza Bank on enviably solid ground. They oversaw the successful recapitalization of the Bank early in their tenure, and have supplemented this stability with the addition of a strong and diversified team of professional banking experts on the Board of Directors.
Plaza Bank most recently welcomed Las Vegas banking executive Ali Rizvi as chief banking officer of the Nevada Division. Prior to his arrival at Plaza, Rizvi accumulated 22 years of experience in the financial industry, with much of his experience in the Las Vegas market. Rizvi served as president of Cardinal Health Financial Shared Services, Nevada, and VP/District Relationship Manager/Head Premier Banking for Las Vegas with among other executive roles for the bank. He is actively involved in the Las Vegas Chamber of Commerce, Nevada Development Authority and the Nevada Bankers Association.
Plaza Bank is committed to its stated goal of exceeding the expectations of its employees, customers, shareholders, community and regulators. Senior executives are steadily building the infrastructure to ensure that the bank remains highly responsive to its customers’ needs and that critical banking staff and executives are available and accessible to its clients.
For more information about banking with Plaza Bank, visit www.plazabank.net or contact representatives at (702) 853-4700 in Las Vegas or (949) 502-4300 in Irvine. Gene Galloway can be contacted on his cell phone at (702) 277-2221. Las Vegas branch located at 4043 S. Eastern Ave., Las Vegas, NV.