Las Vegas, NV
Number of Employees: 7,036 total
Years in Nevada: 3
Years with Company: 21
What inspired you to get into the healthcare industry?
I’ve always been interested in providing a service to people and in healthcare, we get to help people when they are at their most vulnerable. When I was in school I had two mentors who were involved in hospital administration and they encouraged me to pursue this field. I found that it was just what I was looking for.
How have you encouraged growth for your organization?
Primarily by emphasizing a commitment to providing a safe, service-oriented environment for our patients. When they have a quality experience they tell others. And at Sunrise we’ve been doing this for more than 50 years. In addition, we are very focused on building relationships with physicians and other partners who help us provide our services.
What do you feel has been your greatest accomplishment?
Being a good Mom with a demanding career. My husband and I have daughters who are 16 and 14 years old.
If you were stranded on an island and could only have one item with you, what would it be?
The Bible. It would provide motivation and strength.
What values do you hope to pass on to your employees?
Create a safe environment for our patients. Commit to open and authentic communication. Show compassion and treat patients as you would want to be treated.
What lesson do you feel has been invaluable to you in your business?
Stay close to your customers – that includes patients, visitors, physicians, employees and others.
What do you anticipate for the future of healthcare in Nevada?
Continuous improvement in patient safety, patient satisfaction and clinical outcomes. I hope we don’t see further cuts to Medicaid – 60% of the patients we serve at Sunrise Children’s Hospital are uninsured or on Medicaid and further funding cuts will put an unsustainable burden on the care we provide as the only children’s hospital in the state.