Name: Norman Rosensteel
Title: President
Company: Associated Management Inc.
Type of Business :
A full-service management company for community associations and property management.
Location : Headquarters in Incline Village, with offices in Sparks and Las Vegas
Years in Nevada: 16
Years with the Firm: 12
Biggest Business Challenge:
As a management company, we work for the homeowners associations’ board of directors, elected by the homeowners each year. Because board members change yearly, it is a challenge educating these newly-elected board members about the constantly changing laws that govern homeowner associations in the state of Nevada. By supplying the right amount of education and knowledge about Nevada laws, board members and associations can safely and effectively provide suitable communities for Nevada residents.
What do you like best about your job?
I like contact and relationship-building with people and helping them resolve situations relating to homeowners associations. I also enjoy embracing new challenges everyday. I’ve been doing this for almost 20 years and have never been bored.
How do you spend your time when you’re not working?
I enjoy traveling, skiing and spending time with friends.
What would you like your legacy to be?
I would like to continue to build Associated Management into the company most well known in Nevada for its excellence in customer service and also to be known for our excellence to our employees.
Favorite Business Book:
What They Don’t Teach You at Harvard Business School, by Mark McCormick. It’s an older book that teaches you that business is about the relationships you develop.
Best Business Advice :
The best business advice I could give is to never give up. Perseverance is the key to success.
Name: Carl O. Rowe
Title: President
Company: Clarity Advisors to Management
Type of Business: Management consulting
Location : Las Vegas
Years in Nevada: 15
Years with the Firm: 1
Biggest Business Challenge:
Getting potential clients to call me before their businesses become too troubled. If they ask for help after it’s too late, the chances of coming up with successful strategies are slim. I urge people to use a professional to help them develop a plan for their company and to engage their own internal resources to make it work. Most of the time, employees have the answers on what needs to be done for the company to succeed, but if communications are poor, the owners never find out these answers.
What do you like best about your job?
Helping my clients be more successful in their businesses. Naturally, I am gratified if people tell me I did a good job facilitating their meeting or annual retreat, but it’s much more meaningful if they tell me I’ve had a positive effect on their bottom line, because that’s what business is all about.
How do you spend your time when you’re not working?
Renovating my home, which was built in 1978. It’s satisfying to be able to say, “I did this with my own hands,” even if it doesn’t turn out perfect.
What’s the biggest adjustment you’ve had to make in response to the Sarbanes-Oxley Act?
Promoting my company as a separate consulting firm, while maintaining a close relationship with Fair, Anderson and Langerman, the accounting firm that is part owner of Clarity.
Favorite Business Book : Goal Analysis, by Robert Mager.
Best Business Advice:
Honor the information you get about your business, even if it’s bad news, and act on it quickly.