Community Association Living: Fun for the Whole Family

“A house is not a home unless it contains food and fire for the mind as well as the body.” Franklin’s words sum up why we chose a community association.

When I think about my home and what it means to me, a quote from Ben Franklin comes to mind: “A house is not a home unless it contains food and fire for the mind as well as the body.” Those words ring true for my family, and extend beyond the walls of our house… [More...]

Right Communications Between Generations Allows for Understanding

There could be as much as a 50-year-age difference between residents and there are unique ways to communicate with the different generations.

There could be as much as a 50-year-age difference between residents, community managers and board members in a community association, and there are unique ways to communicate with the different generations. While subjective, most communication experts and marketing gurus have identified five very different generations: Generation Z (age 16 and younger); Millennials or Generation Y (ages 17 – 30); Generation X (ages 31… [More...]

How Do You Put Your Customers First?

I spend a lot of time thinking about customer service experiences, whether it’s in the workplace or in my personal life.

Walt Disney said it best: “Do what you do so well that they will want to see it again and again and bring their friends.” Anyone who’s ever been to a Disney property knows that Mickey Mouse isn’t king—customer service is. The same should apply to all businesses. If we don’t take care of our… [More...]

Make Sure Your Email Trails Follow the Right Path

Email is an important form of communication, but we all receive so many emails, that managing them all can be a time-consuming task.

We communicate to inform, persuade and educate. Communication is also essential to build and sustain any relationship, for obvious reasons. In my job, as in many, the more frequent and positive the communications are, the better. We communicate in many ways, but one of the most prominent and frequent is email. Email is an important form of communication, but we all receive so… [More...]

NAS, Inc. Supports Homeless Helpers through CAI-Nevada

NAS, Inc. Supports Homeless Helpers through CAI-Nevada

Nevada Association Services, Inc. supported the Community Associations Institute’s Nevada chapter community outreach committee and Homeless Helpers on Wednesday, June 19. Yolaunda Erskine of NAS, Inc. volunteered at the office of fellow CAI Nevada member, GetDocsNow.com, to prepare sandwiches. Homeless Helpers of Nevada is a volunteer-based non-profit organization. Homeless Helpers is dedicated and committed to… [More...]

Nevada Association Services, Inc. Supports Child Focus ‘Camp to Belong’ Through CAI-Nevada

NAS, Inc. donated supplies to Child Focus, an organization that brings together siblings that have been separated by the foster care system.

Nevada Association Services, Inc. donated supplies to Child Focus, an organization that brings together siblings that have been separated by the foster care system, through the Community Associations Institute’s Nevada Chapter. The supplies will be used at the upcoming Camp To Belong, which  Child Focus organizes for children. Yolaunda Erskine of Nevada Association Services, Inc.,… [More...]

Andrea Behrens Named Co-Chair of CAI-Nevada Membership Committee

Andrea Behrens

Andrea Behrens, vice president of Nevada Association Services, Inc., a collections agency for community associations, has been named co-chair of the membership committee for the Community Association Institute’s Nevada Chapter. She also serves on the education committee for CAI-Nevada. Behrens joined Nevada Association Services, Inc. in 2004 and is responsible for business development, advertising, community… [More...]