Face to Face - June 2010

Gregory K. Pike, CIC

Vice President, McFadden Insurance Agency, Inc., Las Vegas, Nevada

Number of Employees: 31

Years in Nevada: 20

Years with Company: 17

What inspired you to get into your industry?

Like most people, I never really planned to be in the insurance business, but have found it to be a natural fit due to my communication, analysis and problem solving skills.

How do you encourage growth and development within your company?

I’m a firm believer in education and encourage my staff to aspire to the next level.

What is the biggest challenge your industry is facing?

The shrinking economy.  Learning how to provide the best level of service in comparison to the down sizing of our corporate revenues.

If you could have had another career, what would it have been?

I used to say a developer because I like the process of  building things but in today’s environment, I’ll say an astronaut.

If you could say one thing to the next generation, what would it be?

Don’t hide behind emails, text messages, facebook, twitter, etc.; schedule time with someone and talk to them face to face.

What advice would you give to other executives moving into this market?

Las Vegas is still a great place to do business but don’t expect success overnight.

What is the best advice you’ve ever received?

This one is on a personal level....there are no guarantees for tomorrow, so if you love someone, tell them.

What do you anticipate for the future of business in Nevada?

Slow, steady recovery and survival of the fittest.

Describe your leadership style.

Leadership by example and accountability for ones actions.

What values do you hope to pass on to your employees?

Hard work and humility.  Those two things will solve most issues.